
Project overview
About the project
Ledgerline Advisory is a Wellington bookkeeping bureau managing the books for 120+ small businesses on Xero. Their team was doing the same manual routine on every client, every week — pulling bank feeds, coding transactions, chasing receipts, running reconciliations, and prepping GST returns. We implemented a fleet of RPA bots orchestrated from a single control room: they reconcile bank feeds, apply learned coding rules per client, fetch documents from Hubdoc, prepare GST returns for review, and generate monthly management reports — leaving the humans to do advisory work instead of data entry.
The challenge
Ledgerline's growth was capped by headcount: every new client meant more hours of identical, low-value clicking — bank rec, coding, receipt chasing, GST prep. Skilled bookkeepers were spending their days on data entry instead of advising clients, and month-end was a scramble. Hiring more people just to keep re-keying wasn't the business they wanted to run.
Our approach
How we delivered
Process Standardisation
Documented the exact weekly and monthly routine for a typical client and standardised it into repeatable, auditable steps.
Bot Build
Built RPA bots for bank rec, rules-based coding, and document fetching, each with per-client configuration and a full audit trail.
GST & Reporting
Automated GST return preparation and month-end management reports, always queued for a human to review and approve.
Control Room
Delivered a dashboard showing every client run status and a single exception queue for anything needing judgement.
What we built
Features delivered
Technologies
Tech stack used
More work
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