
Project overview
About the project
Great Walks Co runs guided multi-day hikes and adventure tours across New Zealand's backcountry, from the Routeburn to Fiordland. They were losing bookings to OTAs and juggling availability in spreadsheets and email. We built a custom Next.js booking platform with real-time availability, seat and departure management, Stripe payments, automated confirmations and pre-trip info, and GST invoicing via Xero. Direct bookings climbed as travellers could finally see live availability and book instantly — cutting the OTA commission bill.
The challenge
Great Walks Co was paying heavy OTA commissions while managing departures in spreadsheets, and double-bookings and manual email confirmations were eating the founders' time. Travellers researching on mobile couldn't see live availability, so they booked elsewhere. The team needed a fast, trustworthy direct-booking experience that could handle the real complexity of multi-day, capacity-limited trips with deposits and balances.
Our approach
How we delivered
Booking Model
Modelled departures, capacity, deposits, and balance schedules for multi-day trips with season-based dynamic pricing.
Platform Build
Built a fast Next.js front-end with live availability, a smooth checkout, and an operator dashboard for manifests.
Payments & Finance
Integrated Stripe deposits/balances and Xero GST invoicing, with automated refunds and reminders.
Growth & SEO
Optimised trip pages for Core Web Vitals and search, and added waitlists to capture demand on sold-out departures.
What we built
Features delivered
Technologies
Tech stack used
More work
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